Your Questions Answered

Our business is so simple, it has now become part of every day working life; just like the Milkman & the Postman, you also get "The Bookman".

We don't often get asked too many questions, but some we have been asked in the past are listed below. If you have any others, please contact us.

Can we pay by Credit & Debit Cards?
Yes.

Simply go to the Buy A Voucher page of our website. All payments are securely processed by Realex and with the exception of American Express most cards are accepted – there is no charge to you.
How does your workplace benefit by our visits?
The biggest benefit is, the time we save you!

Our analysis shows that over 80% of purchases are bought as a gift for someone else. Every month somebody you know is celebrating a birthday and if you are working, our service delivers a choice of gifts to your door that preserve your weekends and lunch breaks!

Of course we also:
  • Save you money
  • Deliver to your door free of charge
  • Put no pressure on you to buy
  • Provide a regular service every 4-8 weeks.
As local family business how do you compete with the national businesses that visit us?
Whilst we run our own business we are not on our own!

We work alongside a nationwide network of 150 independent businesses who buy on a collective basis. This enables us to benefit from the combined buying power of the group which means the best prices are achieved and passed on to you. It also means we develop many innovative products that you won't find on the High Street or Online.

A further benefit of the way we work is that we can hand pick the products that sell best with our customers. This is unlike a company tied agent who has to sell what they are given, much of which may not appeal. The selection we leave has already been tested in the local market and has proven to be popular with other customers.

Our team of buyers source from around the world to make sure we are offering not only the latest in gift ideas but products that will appeal to you.
How Do I Buy a Voucher
You can buy a voucher by clicking here.

Or if you're not quite sure how the process works, please follow this link which will explain the process a little more.
Do you offer value for money?
Absolutely!

Our products are usually 50-70% cheaper than the price of the same or similar High Street products.
Where do we call?
Where don't we call!

We call on a wide variety of customers, they include; Schools, Nurseries, Banks, Lawyers, Accountants, Offices, Hospitals, Emergency Services, Doctors, Hairdressers, Nursing Homes, Care Homes, Sheltered Housing, Universities, Dentists, Chemists, Childcare Clubs and many other places where people gather.
Faulty Items & Returns
All products are covered by a money back guarantee - we want you to be happy with our products and welcome us back next time we visit.